FAQs

Do you have a showroom? Can I visit?

Yes. We encourage clients to visit our home based showroom near McLaughlin and Steele’s in Brampton. Our full address will be provided once you schedule an appointment. This is to prevent dropping by since we only take appointments. Hence, please do not drop by without making an appointment. 

Click Here to Book an Appointment Now 

Kindly schedule an appointment on our website. If you need an urgent appointment and do not see your preferred time, feel free to text or call us at 647-712-3293 or Contact Us through email.

We accept cash or e-transfers in person.

You are welcome to book an in person appointment or a video call appointment.

 

What is your return/exchange policy?

Please see our Refund Policy

 

Where do you ship?

We ship to Canada and the US only. We hope to provide international shipping soon.

 

What are your shipping rates?

Please see our Shipping Policy

 

What payment methods do you accept online?

We accept all major credit cards (Visa, Mastercard & American Express). PayPal is currently inactive on our website, we will resolve this shortly.

 

Do you have a pick up option?

Yes, you can pick up your order for free from our showroom. Only DOOR pick ups are allowed. If you wish to pick up your order please select the pick up option at checkout and we will contact you to set up a time. 

 

Do you do custom orders?

We may be able to customize for you on request. Please Contact Us with specific requests.

 

Can I pre-order an item?

Yes. You can pre-order items if they are out of stock or you if you need more quantity in a certain piece/set. Contact Us to find out more about pre-orders.

 

What Punjabi Jutti size should I get?

Please see our Punjabi Jutti Size Guide

 

What bangle size should I get?

Please see our Bangle Size Guide

 

Do you offer gift packaging?

Please Contact Us directly if you wish to have your order gift wrapped. Additional charges will apply.

 

Can I cancel my order?

Once your payment is processed your order cannot be canceled.

 

I have not received my order. What do I do?

If you did not receive your order in the estimated delivery time please Contact Us immediately.